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MerchantKit.com > Customer Service > Books
Here are some books about customer service:
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By Howard Tiersky
Cranberry Press, LLC
Released: January 4th, 2021
Hardcover (400 pages)
 | Lowest New Price: $27.99*
In Stock.*
*(As of 20:59 Pacific 27 Jan 2021 More Info)
Click Here | Description:
Winning Digital Customers: The Antidote to Irrelevance- Manufacturer: Cranberry Press, LLC
- Brand: Cranberry Press, LLC
- ISBN: 1734558539
- EAN: 9781734558531
Details:- Hardcover
- Edition: 1
- Number of Pages: 400
- Author: Howard Tiersky
- Publication Date: January 4th, 2021
- Release Date: January 4th, 2021
Physical Description:- Size: 9.36 Inches by 6.42 Inches by 1.25 Inches
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By Charles Futrell
McGraw-Hill Education
Released: March 5th, 2013
Hardcover (672 pages)
 | List Price: $191.74*
Lowest New Price: $91.89*
In Stock.*
*(As of 20:59 Pacific 27 Jan 2021 More Info)
Click Here | Description:
Fundamentals of Selling: Customers for Life through Service- Manufacturer: McGraw-Hill Education
- Brand: McGraw-Hill Education
- ISBN: 0077861019
- EAN: 9780077861018
- PartNumber: Illustrated
Details:- Hardcover
- Format: Illustrated
- Edition: 13
- Number of Pages: 672
- Author: Charles Futrell
- Publication Date: March 5th, 2013
- Release Date: March 5th, 2013
Physical Description:- Size: 10.2 Inches by 8.6 Inches by 1.2 Inches
Features:- Fundamentals of Selling, 13e trains readers on a detailed, yet broad, step-by-step selling process that is universal in nature. Numerous sales personnel in the industry today have commented on how this market-leading textbook reflects what they do on sales calls with prospects and customers.
- The goal of Fundamentals of Selling has always been to demonstrate to students the order of steps within the selling process; provide numerous examples of what should be in each step; and show how the steps within the selling process interact with one another.
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By Peter Shankman
Que
Released: December 16th, 2010
Paperback (208 pages)
 | Lowest New Price: $19.99*
In Stock.*
*(As of 20:59 Pacific 27 Jan 2021 More Info)
Click Here | Description:
Customer Service: New Rules for a Social Media World (Que BizTech)- Manufacturer: Que Publishing
- Brand: Que
- ISBN: 078974709X
- UPC: 029236747091
- EANs: 0029236747091, 9780789747099
- PartNumber: Illustrations
Details:- Paperback
- Format: Illustrated
- Edition: 1
- Number of Pages: 208
- Author: Peter Shankman
- Publication Date: December 16th, 2010
- Release Date: December 16th, 2010
Physical Description:- Size: 9.0 Inches by 6.0 Inches by 0.47 Inches
- Weight: 291.0 Grams
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By Marc Stickdorn & Adam Lawrence
O'Reilly Media
Released: August 21st, 2018
Paperback (240 pages)
 | List Price: $44.99*
Lowest New Price: $40.99*
In Stock.*
*(As of 20:59 Pacific 27 Jan 2021 More Info)
Click Here | Description:
This Is Service Design Methods: A Companion to This Is Service Design Doing- Manufacturer: O'Reilly Media
- Brand: O'Reilly Media
- ISBN: 1492039594
- EAN: 9781492039594
Details:- Paperback
- Edition: 1
- Number of Pages: 240
- Authors: Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Jakob Schneider
- Publication Date: August 21st, 2018
- Release Date: August 21st, 2018
Physical Description:- Size: 9.1 Inches by 7.2 Inches by 0.6 Inches
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