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Customer Service: Books

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Here are some books about customer service:

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The Ultimate Online Customer Service Guide: How to Connect with your Customers to Sell More!
By Marsha Collier

Wiley
Released: January 4th, 2011
Hardcover (258 pages)

The Ultimate Online Customer Service Guide: How to Connect with your Customers to Sell More!
List Price: $24.95*
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Description:
The Ultimate Online Customer Service Guide: How to Connect with your Customers to Sell More!
  • Manufacturer: Wiley
  • Brand: Wiley
  • ISBNs: 0470637706, 9780470637708
  • EAN: 9780470637708
  • PartNumber: Illustrated
Details:
  • Hardcover
  • Edition: 1
  • Number of Pages: 258
  • Author: Marsha Collier
  • Publication Date: January 4th, 2011
  • Release Date: January 4th, 2011
Physical Description:
  • Size: 9.299194 Inches by 6.2992 Inches by 0.940943 Inches
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WTF Is My Password: Password Book Log Book AlphabeticalPocket Size Purple Flower Cover Black Frame 6" x 9" (Password Logbook)
By Paper Kate Publishing

Independently published
Released: October 26th, 2019
Paperback (105 pages)

WTF Is My Password: Password Book Log Book AlphabeticalPocket Size Purple Flower Cover Black Frame 6" x 9" (Password Logbook)
Lowest New Price: $5.99*
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Description:
WTF Is My Password: Password Book Log Book AlphabeticalPocket Size Purple Flower Cover Black Frame 6" x 9" (Password Logbook)
  • Manufacturer: Independently published
  • Brand: Independently published
  • ISBN: 1702741567
  • EAN: 9781702741569
Details:
  • Paperback
  • Number of Pages: 105
  • Author: Paper Kate Publishing
  • Publication Date: October 26th, 2019
  • Release Date: October 26th, 2019
Physical Description:
  • Size: 9.0 Inches by 6.0 Inches by 0.24 Inches
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High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce
By Micah Solomon

Amacom
Released: May 23rd, 2012
Paperback (208 pages)

High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce
Lowest New Price: $18.95*
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Description:
High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce
  • Manufacturer: AMACOM
  • Brand: Amacom
  • ISBN: 0814439314
  • EAN: 9780814439319
  • PartNumber: Illustrations, black and white
Details:
  • Paperback
  • Format: Special Edition
  • Edition: Special
  • Number of Pages: 208
  • Author: Micah Solomon
  • Publication Date: May 23rd, 2012
  • Release Date: May 23rd, 2012
Physical Description:
  • Size: 9.0 Inches by 6.0 Inches by 0.5 Inches
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Shit I Can't Remember Internet Address & Password Logbook: Premium Alphabetical Organizer To Protect Usernames and Passwords (Pink Pastel Floral)
By MSquared Designs

Independently published
Released: November 7th, 2019
Paperback (105 pages)

Shit I Can t Remember Internet Address & Password Logbook: Premium Alphabetical Organizer To Protect Usernames and Passwords (Pink Pastel Floral)
Lowest New Price: $6.95*
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Description:
Shit I Can't Remember Internet Address & Password Logbook: Premium Alphabetical Organizer To Protect Usernames and Passwords (Pink Pastel Floral)
  • Manufacturer: Independently published
  • ISBN: 1706157142
  • EAN: 9781706157144
Details:
  • Paperback
  • Number of Pages: 105
  • Author: MSquared Designs
  • Publication Date: November 7th, 2019
  • Release Date: November 7th, 2019
Physical Description:
  • Size: 9.0 Inches by 6.0 Inches by 0.24 Inches
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Winning Digital Customers: The Antidote to Irrelevance
By Howard Tiersky

Cranberry Press, LLC
Released: January 4th, 2021
Hardcover (400 pages)

Winning Digital Customers: The Antidote to Irrelevance
Lowest New Price: $27.99*
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Description:
Winning Digital Customers: The Antidote to Irrelevance
  • Manufacturer: Cranberry Press, LLC
  • Brand: Cranberry Press, LLC
  • ISBN: 1734558539
  • EAN: 9781734558531
Details:
  • Hardcover
  • Edition: 1
  • Number of Pages: 400
  • Author: Howard Tiersky
  • Publication Date: January 4th, 2021
  • Release Date: January 4th, 2021
Physical Description:
  • Size: 9.36 Inches by 6.42 Inches by 1.25 Inches
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Fighting Churn with Data: The science and strategy of customer retention
By Carl S. Gold

Manning Publications
Released: December 22nd, 2020
Paperback (504 pages)

Fighting Churn with Data: The science and strategy of customer retention
Lowest New Price: $59.99*
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Description:
Fighting Churn with Data: The science and strategy of customer retention
  • Manufacturer: Manning Publications
  • Brand: Manning Publications
  • ISBN: 161729652X
  • EAN: 9781617296529
Details:
  • Paperback
  • Edition: 1
  • Number of Pages: 504
  • Author: Carl S. Gold
  • Publication Date: December 22nd, 2020
  • Release Date: December 22nd, 2020
Physical Description:
  • Size: 9.25 Inches by 7.375 Inches by 1.0 Inches
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Fundamentals of Selling: Customers for Life through Service
By Charles Futrell

McGraw-Hill Education
Released: March 5th, 2013
Hardcover (672 pages)

Fundamentals of Selling: Customers for Life through Service
List Price: $191.74*
Lowest New Price: $91.89*
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Description:
Fundamentals of Selling: Customers for Life through Service
  • Manufacturer: McGraw-Hill Education
  • Brand: McGraw-Hill Education
  • ISBN: 0077861019
  • EAN: 9780077861018
  • PartNumber: Illustrated
Details:
  • Hardcover
  • Format: Illustrated
  • Edition: 13
  • Number of Pages: 672
  • Author: Charles Futrell
  • Publication Date: March 5th, 2013
  • Release Date: March 5th, 2013
Physical Description:
  • Size: 10.2 Inches by 8.6 Inches by 1.2 Inches
Features:
  • Fundamentals of Selling, 13e trains readers on a detailed, yet broad, step-by-step selling process that is universal in nature. Numerous sales personnel in the industry today have commented on how this market-leading textbook reflects what they do on sales calls with prospects and customers.
  • The goal of Fundamentals of Selling has always been to demonstrate to students the order of steps within the selling process; provide numerous examples of what should be in each step; and show how the steps within the selling process interact with one another.
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Customer Service: New Rules for a Social Media World (Que BizTech)
By Peter Shankman

Que
Released: December 16th, 2010
Paperback (208 pages)

Customer Service: New Rules for a Social Media World (Que BizTech)
Lowest New Price: $19.99*
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Description:
Customer Service: New Rules for a Social Media World (Que BizTech)
  • Manufacturer: Que Publishing
  • Brand: Que
  • ISBN: 078974709X
  • UPC: 029236747091
  • EANs: 0029236747091, 9780789747099
  • PartNumber: Illustrations
Details:
  • Paperback
  • Format: Illustrated
  • Edition: 1
  • Number of Pages: 208
  • Author: Peter Shankman
  • Publication Date: December 16th, 2010
  • Release Date: December 16th, 2010
Physical Description:
  • Size: 9.0 Inches by 6.0 Inches by 0.47 Inches
  • Weight: 291.0 Grams
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This Is Service Design Methods: A Companion to This Is Service Design Doing
By Marc Stickdorn & Adam Lawrence

O'Reilly Media
Released: August 21st, 2018
Paperback (240 pages)

This Is Service Design Methods: A Companion to This Is Service Design Doing
List Price: $44.99*
Lowest New Price: $40.99*
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Description:
This Is Service Design Methods: A Companion to This Is Service Design Doing
  • Manufacturer: O'Reilly Media
  • Brand: O'Reilly Media
  • ISBN: 1492039594
  • EAN: 9781492039594
Details:
  • Paperback
  • Edition: 1
  • Number of Pages: 240
  • Authors: Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Jakob Schneider
  • Publication Date: August 21st, 2018
  • Release Date: August 21st, 2018
Physical Description:
  • Size: 9.1 Inches by 7.2 Inches by 0.6 Inches
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Traffic Secrets: The Underground Playbook for Filling Your Websites and Funnels with Your Dream Customers
By Russell Brunson

Hay House Business
Released: March 26th, 2020
Black Hardcover (352 pages)

Traffic Secrets: The Underground Playbook for Filling Your Websites and Funnels with Your Dream Customers
List Price: $26.99*
Lowest New Price: $15.49*
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Description:
Traffic Secrets: The Underground Playbook for Filling Your Websites and Funnels with Your Dream Customers
  • Manufacturer: Hay House Business
  • Brand: Hay House Business
  • ISBN: 1401957900
  • EAN: 9781401957902
Details:
  • Hardcover
  • Format: Illustrated
  • Edition: Illustrated
  • Number of Pages: 352
  • Author: Russell Brunson
  • Publication Date: March 26th, 2020
  • Release Date: March 26th, 2020
Physical Description:
  • Size: 9.31 Inches by 6.38 Inches by 1.08 Inches
  • Color: Black
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